Privacy Policy

The Stage Time ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Make a reservation for an event
• Subscribe to our newsletter
• Contact us through our contact form
• Use certain features of the Service

This information may include your name, email address, phone number, profile details, and payment information (processed securely through third-party payment processors).

2.2 Automatically Collected Information

When you access the Service, we automatically collect certain information about your device, including your device model, operating system, unique device identifiers, IP address, browser type, network information, app usage analytics, and performance crash logs.

2.3 Location Information

With your permission, we may collect location information from your device to show you local events, provide location-based performing arts recommendations, and enhance service coverage. You can disable location services in device settings.

2.4 Cookies and Tracking

We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store preference details. You can instruct your browser to refuse cookies at any time.

We use the collected information for various administrative and service purposes:

• To provide, maintain, and improve our Service
• To process your event reservations and transactions
• To send you notifications about events and updates
• To respond to your inquiries and provide customer support
• To personalize your experience and show relevant content
• To analyze usage patterns and improve functionality
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

We may share your information in the following circumstances:

• Service Providers: Cloud hosting (Supabase), email services, analytics engines, and payment gateways acting securely on our behalf.
• Event Organizers: Sharing necessary RSVP details with direct theater/event organizers to manage check-ins.
• Legal Compliance: Disclosing details under legal duties or in response to governmental mandates.
• Business Transfers: Transferring info as part of any corporate merger, acquisition, or asset division.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure server infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Access and Portability: Request access to and receive a portable copy of held files.
• Correction: Request immediate rectifications of incorrect or incomplete fields.
• Deletion: Request erasure of your profile files, subject to specific legal exceptions.
• Opt-Out: Withdraw permissions for marketing emails or push notifications anytime.
• Restriction: Request processing pauses in selected circumstances.

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information.

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) to know what personal information is collected, delete that information, and non-discrimination. We do not sell personal information to third parties.

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal information based on your consent, contract performance, legal duties, and legitimate interests.

We may send you push notifications about events, reservations, and updates. You can opt-out of receiving push notifications at any time by changing the settings on your mobile device.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.